Cancellations must be made in writing no less than 10 days before the activity is due to take place. Non-attendance will result in the full amount being forfeited. However if you would like to reschedule the trip to a later day we will be able to move you with just 2 days notice.

City Kayaking reserves the rights to cancel activities at any time without prior notice when we believe it is necessary for safety reasons (e.g. unsafe weather conditions). In this case, customers will be given the option to reschedule or offered a full refund.